Southern Candy Holiday Shipping Schedule

Privacy Policy

Privacy Policy Statement

Our postal address is
334 Decatur St
New Orleans, LA 70130

We can be reached via e-mail at
or you can reach us by telephone at 1-800-344-9773

First and foremost, we at Southern Candymakers respect your privacy. Your personal information is private and secure. We will not share or sell your personal information with any other company or corporation. We do not partner with any ad server companies, nor do we sell any email addresses, phone numbers, or address lists to anyone for any reason.

If you provide us with your phone number, we will only use it to contact you regarding orders you have placed on the web, in our Decatur Street shops, or on the phone. We will only use a gift recipient's phone number in the event Fedex needs to contact your recipient for additional delivery instructions, or if they are unable to successfully deliver a package. You can rest assured Southern Candymakers does not engage in any sort of telephone marketing whatsoever.

At the moment, we only use email addresses to update customer's with order confirmations and Fedex tracking information, when available. However, in the near future, we may occasionaly email promotionals regarding holiday products or specials, or update information about improvements or changes to our website. If you prefer not to receive e-mails from us, please let us know by replying at the above email address, calling us at the above telephone number, or writing to us at the above address.

We send out one catalog per year. When you supply us with your postal address online you will be signed up to receive our annual Holiday Catalog. If you do not wish to receive a catalog, please let us know by replying at the above email address, calling us at the above telephone number, or writing to us at the above address.

We use cookies to store visitors’ preferences and record session information, such as items that you add to your shopping cart. Cookies are necessary for the functionality of our web site. When possible, we collect e-mail addresses of visitors to our Web page, visitors who post messages to our bulletin board, and guests who communicate with us directly via email or our email contact form on this website. We collect aggregate information on what pages are accessed or visited, as well as information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address). This information is used to process customer orders, to keep track of our web visitors, and to continually improve our website. We are not affiliated with any other company who would use or resell this information, not will any of it be shared with or sold to any other company or organization.

Upon request, we provide site visitors with access to all information that we maintain about them. Consumers can access this information by writing or e-mailing us at the above addresses, or simply by logging in to their online account.

Consumers can correct this information by sending us e-mail at the above email address, calling us at the above telephone number, writing to us at the above address, or simply by logging in to our website and updating your own account.

We appreciate your business and work hard to keep our many satisifed customers happy and coming back. If for any reason you are unhappy with our website and/or our web practices, or if you have any questions about anything in our privacy policy, please do not hesitate to call, write or email us at the above-listed addresses and numbers. We will do everything in our power to ensure your privacy and satisfaction.

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